Utility Services Manager

City of Santa Fe Springs
Until Filled
(562) 409-7530

Under general direction, provides leadership, management oversight, and direction for the Municipal Services Division (Streets & Grounds, Facilities, Fleet, Transportation, and Signals & Street Lighting Sections) of the Public Works Department in setting goals and objectives and ensures that all maintenance activities are performed to the highest standards possible.

Receives general direction from the Director of Public Works.

Exercises supervision over subordinate supervisory, technical, and clerical staff.

A. Held in Common:
  1. Supports the Mission of the City and its Elected and Appointed Officials.
  2. Exhibits loyalty to the City and its representatives.
  3. Provides courteous and timely service to the public as the ultimate employer.
  4. Works cooperatively with other City employees.
  5. Exhibits integrity and displays ethical behavior. 

B. Essential Job Specific Duties:
  1. Provides responsible administrative support to the Director of Public Works, Municipal Services Manager and/or Assistant Municipal Services Manager, in carrying out the functions of the Department.
  2. Manages the daily function, operations, and administrative responsibilities of all Water, Sewer and Water Quality related functions.
  3. Ensures water quality and delivery for daily consumption and emergencies; oversees maintenance and construction projects for water distribution systems.
  4. Supervises the personnel of the division; assigns and monitors tasks and projects.
  5. Oversees the completion of associated maintenance programs, improvements, and other projects as assigned.
  6. Coordinates and manages the division budget; generates division budget estimates, monitors expenditures, recommends purchases, provides cost-benefit analysis and approves invoices, requisitions, etc.
  7. Oversees a variety of contracts; develops and reviews specifications and requests for proposals; reviews bids and submittals; coordinates contract development and implementation; monitors and inspects contractor progress; handles contractor performance issues; negotiates with contractors for resolution to issues; works with contractors to resolve issues.
  8. Plans, coordinates, supervises, and inspects the construction, maintenance, and repair of the City's potable and reclaimed water systems, including production, distribution, and customer service.

C. Other Job Specific Duties:
  1. Oversees and administers personnel matters; interviews and recommends applicants, trains and evaluates staff; coordinates disciplinary action; manages and monitors employee performance; works with employees to resolve issues.
  2. Communicates with City employees, contractors, residents, business owners, and the general public; provides information, respond to issues, and explain City policies, procedures, and programs.
  3. Prepares, reviews, and proofreads reports, correspondence, and documentation generated by the divisions; ensures that all written information is accurate, complete, and demonstrates professionalism and customer focused attributes.
  4. Conducts inspections of City infrastructure for compliance with safety regulations, general maintenance standards, and aesthetics requirements; prepares and maintains documentation on inspection activity.
  5. Coordinates, administers, and manages assigned capital improvement projects; recommends projects; prepares cost estimates and plans and specifications; manages project budgets.
  6. Oversees the division safety programs and practices; develops policies and procedures to address safety concerns and ensure safe work practices; reviews and investigates incidents and accidents.
  7. Provides technical advice and input on a variety of City issues including maintenance, safety management, facility construction, emergency management plans, budgetary considerations, and personnel management.
  8. Oversees a variety of regulatory programs in various related areas requiring City compliance.
  9. Represents the division to other City departments, elected officials, and outside agencies, such as Southeast Water Coalition (SEWC) and Gateway Water Management Authority (GWMA).
  10. Responds to and resolves difficult and sensitive citizen inquiries and complaints.
  11. Operates SCADA systems.
  12. Performs related duties as required.


Knowledge of:  Fleet, street, facility, grounds, signal and street lighting maintenance.
Transportation, bus service, taxi service, and reporting.  City policies and procedures.  Contract administration.  Safety standards and regulations.  Capital project administration.  Regulatory programs.  Principles of supervision, training, and performance evaluation.  Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.  Modern and complex principles and practices of program development and administration.  Advanced principles and practices of budget preparation and administration.  Federal, State, and local laws, codes, and regulations.  English usage, spelling, grammar, and punctuation.  Modern office procedures and equipment including computers.  Word processing and other related software applications.

Ability to:  Plan, organize, direct, and coordinate the work of supervisory and technical personnel.  Select, supervise, train and evaluate staff.  Provide administrative and professional leadership and direction.  Identify and respond to community issues, concerns and needs.  Develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services.  Prepare and administer large and complex budgets; allocate limited resources in a cost effective manner.  Analyze problems; identify alternative solutions and project consequences of proposed actions; implement recommendations in support of goals.  Research, analyze, and evaluate new service delivery methods, procedures and techniques.  Prepare clear and concise administrative and financial reports.  Interpret and apply federal, state, and local policies, procedures, laws, and regulations.  Work collaboratively as a member of the City's Management team.  Make effective public presentations.  Communicate effectively verbally and in writing.  Work with accuracy and attention to detail.  Operate and use modern office equipment.  Effectively organize and prioritize assigned work.  Establish and maintain effective working relationships with other people.

The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be:
  • Bachelor's Degree in a public works related field.
  • Three (3) years of increasingly responsible experience in public works or closely related field, plus two (2) years of administrative and supervisory experience.  Municipal experience is highly preferred.
  • A valid State of California driver's license and an acceptable driving record.

Applicants are REQUIRED to complete and submit a City Application online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the following link to be re-directed to our career page: