Oversee and administer the activities of the Quality Management Program, including the Quality Improvement and Quality Assurance Units, Cultural Responsiveness Program, and through a matrix reporting relationship, the Decision Support team supporting BHS administration and operations.
Oversee the development, implementation and evaluation of the annual Quality Improvement Work Plan and related performance improvement projects
Design and oversee BHS system-wide clinical program initiatives for quality outcomes that comply with accreditation and certification standards and oversees processes which result in the implementation of evidence based and culturally responsive practices
Act as a resource in process and outcome measurement, analysis, and improvement including Performance Improvement and Quality Improvement concepts, techniques, relevant legislation, regulations, and policies/procedures
Oversee program performance for the BHS system through management of Quality Improvement functions such as audits, medical records review and the certification process for organizations
Public presentations including briefings related to quality management to the Director of BHS, the Board of Supervisors and other state and federal agencies
Provide consultation to community based organizations and providers in setting goals and implementing strategies to meet selected accrediting organization’s standards, applications and survey processes