Management Analyst

County of San Mateo


Human Services Agency

County of San Mateo

$7,457 - $9,322/Month


The County of San Mateo's Human Services Agency (HSA) is seeking a qualified Management Analyst. The current vacancy within HSA is under the Children and Family Services Program (CFS). The incumbent will propose and construct special projects and activities aimed at enhancing child welfare practice, including but not limited to, CCR, Child and Family Team meetings (CFTs), Child & Adolescent Needs & Strengths (CANS) assessments, and CARES.


Duties may include, but are not limited to, the following:


  • Provide high-level support to the San Mateo County Children & Family Services Director as needed, completing multiple and varied projects and assignments as requested
  • Perform research and/or data gathering activities; analyze and interpret data collected; and prepare periodic or special reports based on conclusions
  • Participate in and/or coordinate human resource activities, including recruitment and selection, employee relations, etc., consistent with the County's human resources policies and administrative procedures. Track and monitor all departmental positions and prepare and distribute related reports
  • Represent CFS at interdepartmental, community and/or professional meetings and act as liaison/facilitator and Agency representative on various committees or councils; and follow up on action items resulting from these meetings or committees
  • Monitor multiple contracts, review and process invoices and contractor reports, conduct site visits to evaluate compliance with contract requirements, identify issues for improvement and work with contractors to address these issues as needed. Work with Contracts Unit to coordinate RFP processes, facilitate applicant conferences, etc.
  • Use mediation skills to conduct objective investigations, propose solutions and resolve complaints in an independent and objective manner
  • Communicate orally and in writing to both internal and external stakeholders
  • Assist the managers with monitoring expenses and liaison with fiscal
  • Schedule Gomez hearings within mandate deadlines
  • Assist with the development of the quality improvement activities (SIP is CWS specific)
  • Perform other duties as assigned


The ideal candidate will possess:


  • A Bachelor's degree from an accredited college or university in a social or behavioral science
  • Exceptional skills in organization and planning, project management and community collaboration
  • Experience in making public presentations to boards, committees and other community organizations
  • Be highly motivated, energetic, diplomatic and resourceful
  • Ability to encourage collaboration among colleagues throughout the organization, and to serve as a change management resource to assigned areas
  • Ability to work independently and take initiative
  • Strong problem-solving skills
  • Ability to understand, interpret and apply federal and state regulations
  • Excellent written and oral communication skills
  • Ability to be flexible and adapt to changes


Minimum qualifications include any combination of education and experience that would likely provide the required knowledge, skills and abilities, as well as knowledge of basic principles and practices of the County operations and its administration and organization; sources and availability of information; methods of report presentation as it relates to assigned work unit; principles of financial administration, including public budgeting and reporting; and principles and practices of organizational analysis and human resource planning.


Final Filing Deadline:  November 8, 2018


To learn more about the position and to apply online, please visit our website at Applications are only accepted online. EOE

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