Are you a dynamic service desk professional with strong leadership skills? Join our Information Systems team in this critical IT role!
Starting salary up to $49.60/Hr ($103,521/Yr.)
(Salary is negotiable commensurate with experience and requirements.)
The Sonoma County Information Systems Department, Technical Services Division, seeks a motivated IT Analyst to lead their service desk team and ensure that County customers receive excellent customer support.
About the Position
The Lead IT Service Desk Analyst leads, trains, and mentors Service Desk Analysts, and is responsible for managing work schedules, distributing assignments, quality assurance, and overseeing special projects. Other duties include:
The ideal candidate for this lead position will possess:
Qualifications for this position include academic coursework and/or formal training in computer science, information systems, network systems or a closely related field and three years of technical professional experience involving technical support of desktop and/or LAN/WAN systems, or similar experience in a multi-platform information technology environment.
For more information & to apply online, please visit: www.yourpath2sonomacounty.org. EOE Apply by 1/31/18!
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