IT Analyst I/II

City of Thousand Oaks - Thousand Oaks, CA


2100 Thousand Oaks Blvd, Human Resources, 2nd Floor Thousand Oaks, 91362


The City of Thousand Oaks has an excellent opportunity for an Information Technology Analyst I/II to join an innovative technology team.   We are seeking a collaborative and customer-oriented individual to maintain and support enterprise application systems, assist with implementations and enhancements to Microsoft Office 365 applications, and develop new features in existing applications.

The Information Technology Analyst I/II should demonstrate high initiative, an aptitude for problem-solving, and be willing to learn new technology and applications.

Appointment will be at I or II level depending on skills, experience, and qualifications.

Primary responsibilities:

  • Participate in analysis, design, implementation, operation, and maintenance of the City’s computing systems
  • Maintain and develop new features in existing applications
  • Troubleshoot programs to correct errors and improve efficiency
  • Perform routine report writing and data extraction
  • Respond to inquiries and requests to provide technical assistance to City staff
  • Support and maintain City software and hardware systems
  • Document and track work performed in help desk system
  • Provide exemplary and responsive customer service
  • Effectively manage multiple deadlines, priorities, and concurrent projects with frequent interruptions

Ideal Candidate

The ideal candidate should possess:

  • A Bachelor’s degree with major course work in computer science, management information systems, or a closely related field
  • Knowledge and experience with relational databases, data management, and enterprise application systems
  • Knowledge of Office 365 applications such as SharePoint
  • Ability to develop .NET web applications
  • Demonstrated knowledge of Microsoft SQL server and SQL queries
  • Experience with reporting writing tools such as SQL Server Reporting Services
  • Excellent problem-solving, planning, organizational, and communication skills
  • Be innovative and forward thinking; keep abreast of current trends in technology
  • A valid Class C California driver's license

Core Competencies:

  • Effective Communicator
  • Team Builder
  • Strategic Thinker
  • Accountable
  • Problem Solver and Decision Maker
  • Planner and Organizer
  • Technically Knowledgeable

Special Instructions

FILING DEADLINE:   Tuesday, November 27, 2018 by 5:00 p.m.

SUPPLEMENTAL QUESTIONNAIRE: Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.

Additional information about the City is available on our website at

REASONABLE ACCOMMODATION:  The City of Thousand Oaks makes reasonable accommodation for individuals with disabilities to participate in the selection process.  If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date.  Applicants requesting an accommodation should document the request including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which applied.

VETERAN'S PREFERENCE: In order to qualify for Veteran’s Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.

The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

Recruitment Contact
Contact phone: 
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Wednesday, May 22, 2019 - 22:25

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