County of Ventura
Work Schedule
Job Closing Date
Job Open until Filled
Job Description


$45,280.08 - $67,200.58 Annually, plus Benefits


The County of Ventura offers an attractive compensation and benefits package that includes:

  • Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate's degree.
  • Bilingual Incentive - Proficiency levels by exam are $.69 per hour (Level I), $1.00 per hour (Level II), or $1.32 per hour (Level III).
  • Vacation Accrual – New regular, full-time employees shall accrue approximately 14 days of vacation a year for the first 10,400 hours or 5 years of service; vacation accruals increase at 5, 11, 12, 13, 14, 15 and 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked. 
  • Annual Leave Redemption – After 14,560 hours of continuous County service an employee may elect to "cash in" or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months. 
  • Sick Leave - Full time regular employees accrue 3.08 hours of sick leave per pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 bi-weekly pay periods. 
  • Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions. 
  • Health Plans – Full time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $502 per biweekly pay period, tier two for employee plus one is $730 per biweekly pay period and tier three for employee plus family is $905 per biweekly pay period.
  • Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses. 
  • Pension Plan - Both the County and employees contribute to the County's Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as PERS. 
  • Holidays - 12 paid days per year which includes a scheduled floating holiday.


Under immediate (I) or general (II) supervision, incumbent assists eligible veterans and their dependents/survivors in obtaining benefits under Federal and State laws pertaining to Veterans affairs. The HS Veterans Claims Officer I is a trainee classification.  The incumbent receives close supervision and training in benefit eligibility determination.  Trainees are expected to progress to the HS Veterans Claims Officer II level upon successful completion of a one-year training program and the successful completion of accreditation by the U.S. Department of Veterans Affairs.  At the journey level, HS Veterans Claims Officer II provides a full range of services to veterans and their families and may be assigned lead person responsibilities.

The ideal candidate will be a military veteran with thorough knowledge and understanding of military culture, possess military medical unit expertise/knowledge, have a Bachelor's or higher level degree in a related field of study, work experience in a military environment interviewing and securing information from individuals, work experience with community resources available to veterans and their dependents, and work experience researching, interpreting, evaluating federal, state and local laws and regulations regarding military and veterans benefits, programs and services. Additionally, the ideal candidate will possess excellent customer service, oral and written communication and group presentation skills, as well as computer skills in Word, Excel, and case management systems.


HS Veterans Claims Officer I:  $21.77 to $29.03 per hour
HS Veterans Claims Officer II:  $24.23 to $32.31 per hour



3/8/2024 5:00 PM Pacific



HS Veterans Claims Officer I:
Possession of a Bachelor's Degree from an accredited college or university with a major in counseling, psychology, sociology, business administration, public administration or a closely related field;
Military Services: Possession of a DD form 214 or equivalent which indicates honorable service in the United States Armed Forces and one (1) year of experience which involved in-depth interviewing and securing of information;
two (2) years' experience which involved in-depth interviewing and securing of information from individuals in a military environment.

HS Veterans Claims Officer I:I
Experience: one (1) year experience comparable to a HS Veterans Claims Officer I and successful completion of accreditation by the U.S. Department of Veterans Affairs.

Work schedules may be subject to change.  Worksite reassignments may occur due to changes in facilities or other operational requirements within the business. 

Must possess a valid California driver license.
Proof of accreditation by the U.S. Department of Veterans Affairs is required for the HS Veterans Claims Officer II.


  • Military veteran who served honorably in the United States Armed Forces.
  • Bachelor's or higher level degree in a related field of study.
  • In-depth experience interviewing and securing information in a military environment.
  • Work experience with community resources available to veterans and their dependents.
  • Work experience researching, interpreting, and evaluating federal, state and local laws and regulations regarding military and veterans' rights, benefits, programs and services.



To apply online, please refer to our web site at www.ventura.org/jobs.  If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.


Sufficient information must be provided under the Education/Work Experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications in order to determine eligibility. A resume may be attached to supplement your responses in the above-referenced sections; however, it may not be substituted in lieu of the application. 



A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire.  The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements.  In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business need of the department.  Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.


In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis.  For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities.  It is also highly recommended that the supplemental questions within the application are completed with care and diligence.  Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.



The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.



For further information about this recruitment, please contact Patty Booker by email at patty.booker@ventura.org