The state of California could soon have a major headache on its hands.
CUSTOMER SERVICE REPRESENTATIVE (METER READER)– City of Monrovia, CA – Salary: $3,455 - $4,630 Monthly plus excellent benefits.
The City of Monrovia is looking for a special individual to serve as its Customer Service Representative. The position will appeal to individuals who are inspired by the challenges and opportunities presented in working with an engaged and active community. The Customer Service Representative reports to the Water Production Supervisor.
In Monrovia, we believe that the way in which projects are accomplished is just as important as the end result. An individual who is committed to serving with humility and who can demonstrate high emotional intelligence will be successful in the role. Competitive candidates will have a hunger to continually search for better ways of doing things and be loyal to the organization and community. The selected individual will be a smart, creative, and intuitive thinker and decision maker.
This position is responsible for a variety of ongoing operational responsibilities and projects including, but not limited to:
Interacting with residents, customers, and the Monrovia community
Helping and assisting with the City’s efforts in water conservation
Reading residential and commercial water meters and recording readings on assigned routes
Reporting which water meters need testing and investigating possible meter tampering and needed repairs
Responding, resolving, and investigating customer complaints
Repairing service line fittings such as gate valves, meter connections and angle valves
Repairing meters in the field by replacing registers and rearranging boxes
For a detailed job flyer and application, visit cityofmonrovia.org. If you have further questions, contact: Aaron Yep, Senior Human Resources Assistant, email@example.com, (626) 932-5516. EOE.
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