ASSISTANT DIRECTOR - Human Services Agency

County of San Mateo


Human Services Agency

County of San Mateo


The Human Services Agency (HSA) of the County of San Mateo is seeking a qualified individual for the position of Assistant Director. The selected candidate will plan, organize and direct major divisions of the Human Services Agency; assist the Director in the development, operation, coordination, integration and implementation of the County's social services and functions and in ensuring sound operating and programmatic practices within the Agency; recommend, develop, implement and evaluate goals, objectives, policies and procedures related to assigned functions; provide leadership to multiple programs in collaboration with other Agency directors; assure integration of division services and activities with other Agency divisions, County departments, outside agencies and the community; and provide highly

responsible and complex administrative support to the Director.


The ideal candidate:

  • Has directed a public social services agency or at least two separate branches within a public social services agency such as public assistance, child welfare and employment services
  • Has experience with strategic plan development, implementation and outcomes
  • Has developed and monitored public social services budgets
  • Has a deep understanding of the federal, state and local challenges facing public social services agencies within California
  • Has experience with performance-based contracting
  • Has excellent written and oral communication skills, with an ability to understand and speak to the concerns of other stakeholders and partners
  • Has demonstrated success in organizing complex projects with multiple tasks, deadlines and partners and delivering such projects on time
  • Has a strong political acumen


A typical way to qualify is equivalent to a Master’s degree from an accredited college or university with major course work in social welfare, public administration, business administration or a related discipline and 5 years of progressively responsible experience as a deputy director or director in a public social services agency.


The Human Services Agency (HSA) provides an extensive network of social services to San Mateo County residents, especially those in need or in crisis. HSA administers various diverse and complex federal and state-mandated programs and locally-funded supportive services to over 198,000 children and adults. The Human Services Agency is a multi-accredited agency committed to pursuing best practices in social services programming and administrative standards. The Agency was accredited by the Council on Accreditation (COA) for another four years and is one of the few social services agencies that will operate a Short Term Residential Therapeutic Program (STRTP).


San Mateo County is located on a scenic peninsula between San Francisco and the Silicon Valley, offering a wide range of recreational pursuits, economic opportunities and numerous attractions. The 700,000 residents of the County enjoy a diverse, multi-cultural citizenry, cosmopolitan ambiance, temperate climate, clean air, rural open space and a geographical location in the heart of the San Francisco peninsula.


Final Filing Date: May 3, 2018

To apply for this outstanding career opportunity, the following must be included using the County’s online application system: cover letter expressing interest in the position; resume; and responses to the following supplemental topics:


  1. Describe your experience directing the strategic planning process for a public social services agency. How did you incorporate community, staff, client and partner feedback? How do you ensure successful implementation?
  2. Describe your executive management experience in collaborating with community partners and stakeholders to meet the goal(s) of your organization.
  3. Describe a time when you guided a cross-department assignment from the Board of Supervisors or County Manager's Office. What were the goals of the project and what were the results and outcomes?


For questions, please contact Arlene Cahill, Personnel Services Analyst, To learn more about the position, please visit the online brochure at: To apply online, please visit our website at Applications are only accepted online.  EOE

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