Animal Control Superintendent

City of Norco
Until Filled

Parks, Recreation & Community Services Department 
Full Time/Exempt, 36 hour work week
Salary - $69,689-$84,706
The City of Norco is currently seeking an experienced professional to serve as Animal Control/Equestrian Services Superintendent.
The City of Norco is best known as an animal-keeping, equestrian-oriented community whose residents enjoy over 400 acres of parkland and one of the largest networks of horse trails in the nation, earning the nickname “Horsetown USA.” The City’s love for animals has created a close-knit community whose residents are active in local schools, churches and civic groups, but Horsetown USA is also a great place to conduct business. The City of Norco, incorporated as a General Law City in 1964 and a Charter City in 2003, has a population of approximately 27,000 and encompasses about 15 square miles strategically located on the I-15 Freeway, just 50 miles from downtown L.A. The small town values that are alive and well in Horsetown USA not only enhance its residents’ quality of life, but provide a nurturing environment for businesses as well.
High technology thrives in Horsetown USA. The Naval Surface Warfare Center Corona Division is responsible for assessing the reliability of naval weapons systems and the combat readiness of the Fleet. Norco College, a campus of Riverside Community College with more than 10,000 students, is known for its pioneering Center for Applied Competitive Technologies, one of the first centers of its kind in California. Designated as the District’s technology campus, Norco College is a tremendous resource for local businesses of all kinds. City officials work in concert with business leaders to ensure a vibrant business environment and sustained economic growth, enhancing a unique community rich in cultural, recreational and commercial resources.
The City’s animal-keeping lifestyle is Norco’s greatest resource and part of a $100 billion horse industry in America. The 44-acre George Ingalls Equestrian Event Center, SilverLakes Equestrian & Sports Park, and distinctive Western façades along Sixth Street all reinforce the spirit of Horsetown USA. Nowhere else will you see horse trails traversing from residential neighborhoods to business districts equipped with horse crossings and hitching posts. Horsetown USA’s unique Western lifestyle and dynamic equestrian community also contribute to a burgeoning hospitality industry. Fueled by the opening of SilverLakes, a 122-acre mega-venue for regional, national and international equestrian and soccer events, hotel developers and restaurateurs are evaluating sites in the City, and several projects are in the planning or construction phase. Welcome to Norco, California - Horsetown USA!
Under administrative direction of the Director of Parks, Recreation and Community Services, this position supervises and coordinates the work of staff engaged in animal care activities, animal shelter operations and City equestrian centers and services. 
Typical duties and responsibilities include, but are not limited to:
Interprets and enforces federal, state, county and City laws pertaining to care and sheltering of animals; investigates alleged animal abuse cases; issues citations and files court cases regarding animal abuse and neglect; researches and resolves animal-related disputes and citizen complaints; monitors animal welfare legislation and proposes policy and procedure changes as necessary; responds to animal-related calls for public safety.

Provides educational awareness to the community related to animal care, training and overpopulation; provides tours of equestrian centers and animal shelter; oversees the training and adoption of animals; organizes rabies vaccination and licensing clinics; oversees the operation, budget and maintenance of the animal shelter.

Provides Department input and assists with oversight and maintenance of City equestrian facilities and events.
Supervises staff involved in the receiving, assessment, medical treatment, custodial care, adoption, and humane euthanasia of unwanted animals.  Hires, trains, assigns, and evaluates work performance of staff; approves leave and training.  Availability to work a flexible schedule including nights, weekends and/or holidays; performs other related duties as assigned.

QUALIFICATIONS: (any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job).
The knowledge and abilities which are required to perform the duties and responsibilities of this class are as follows:
Experience:   Five years supervisory experience in animal control, humane society, or other animal facility providing similar pubic service operations to including enforcement.
Education;    High School Diploma or equivalent.  First Aid and CPR certification within six months of appointment. Successful completion of National Incident Management System (NIMS) courses to enable successful management of Animal Control Emergency Operations Center within one year of appointment.  Completion of a Basic and Advanced Animal Law Enforcement Training Academy required for appointment/re-appointment as a humane officer under California Corporations Code section 14502. Possession of a Registered Veterinary Technician Certificate is highly desirable.

Knowledge:   Considerable knowledge of the State and local laws and ordinances relating to animal care and control; the proper care and handling of various breeds of animals both domestic and wild, and knowledge of equine and care of equestrian services.  Knowledge of the principals of the safe and humane keeping of animals and shelter management techniques; organization, operation and procedures of related government and law enforcement agencies; safety procedures, OSHA and Cal-OSHA requirements; principals and practices of personnel and fiscal administration; and animal health processes, such as preventative treatment and vaccination protocols.  Knowledge of public relations; education and training methods and techniques; supervisory and staff development methods and techniques.  Knowledge of Advanced Animal Control Investigation, Large Animal Rescue, Swift Water Rescue, Chemical Capture, Euthanasia, and Citation/Report Writing.  Knowledge of Emergency Operations Center Management.
Ability: Establish and maintain effective working relations with fellow employees, private groups and the public.  Supervise subordinate employees.  Analyze animal services shelter problems and adopt effective courses of action.  Prepare clear and concise verbal and written reports.  Handle sensitive inquiries from and contacts with public officials.  Identify immediate and long-term staffing needs and propose solutions; plan and oversee staff training and development.  Complete work plan goals in a timely manner.  Manage the Animal Control Division budget.  Complete educational programs covering legal aspects of animal control.  Skill in handling, rescuing and caring of wild and domestic animals.  Skill in developing and implementing a variety of educational programs.  Skill in oral and written communications and in establishing and maintaining effective working relationships

License Required:   Possession of or ability to obtain a valid Class C California driver’s license and maintaining a satisfactory driving record is required. 
Work is performed in animal shelter and outdoor environments. Work requires frequent standing, walking, bending and lifting up to 50 pounds unassisted. May be exposed to sick, injured, hostile, dangerous, or dead wild and domestic animals, moving equipment and machinery, moving traffic, uneven terrain, irate citizens, extreme weather, infectious diseases or air and water borne pathogens.

All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster.  Employee must complete required FEMA courses within six months of employment.
SELECTION PROCESS: Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process.  Meeting the minimum qualifications does not guarantee an invitation to participate in the process.
Final appointments will be subject to a selection interview
APPLICATION PROCESS/FILING PERIOD: Position open until filled with a first review of applications on December 2, 2019.  Applicants must complete and submit a signed/original City of Norco Employment Application, resumes are not accepted in lieu of application.  City of Norco job applications may be downloaded at Applications must be received by Human Resources.  Enclose copies of any certifications, training, or degrees. This recruitment may close at anytime without notice. Applicants may submit an application by walk-in, postal mail or drop-box in front of City Hall.  Faxes or emails will not be accepted.
Salary - $69,689 - $84,706
(Most recent Mid-Management Resolution:
Work Schedule: The City has a 36-hour work week.
Retirement Benefits: The City participates in the California Public Employees’ Retirement System (CalPERS).
Classic Member: 2.7% at 55, employee pays 8% of salary; three year final compensation
New Hires with no previous CalPERS/reciprocal retirement plan: 2% at 62 , employee pays 6.75% of salary
Vesting Schedule for Retiree Medical Benefits for Employees and Dependents based on City and CalPERS service
The City does not participate in Social Security
Health Insurance: City pays up to $1,250 a month for employee and dependent coverage (opt-out payment available); City provides $20 per month towards Medical Savings Account (six month waiting period) tied to Flexible Spending Account
Dental Insurance: City pays 100% HMO employee and dependent coverage;  PPO available (employee paid on a pre-tax basis)
Vision Insurance: City pays 100% employee and dependent coverage
Life Insurance: Paid by Employer (1x annual salary)
Optional Life, AD&D and Disability Insurance available
Administrative Leave: 48 hours per fiscal year; Pro-rated for new hires
Sick Leave: Accrues 8.1 hours per month
Vacation Leave: Accrual starting at 3.32 hours per pay period
(Buy-back options available)
Holidays: 11 paid holidays and up to three floating holidays (pro-rated for new hires)
The provisions of this bulletin does not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.
The City of Norco is an equal opportunity employer and does not discriminate on the basis of race, color, sex, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service.  The City is committed to making its programs, services and activities accessible to individuals with disabilities.  If you require accommodation to participate in this recruitment, please contact the Human Resources Office prior to the filing deadline.  We will attempt to reasonably accommodate applicants with disabilities upon request.